If the worst happens, we are not able to refund you the value of your bike.
Spokesafe was born out of a passion to reduce bike theft, but neither Spokesafe nor our location partners are liable for possessions stored at the locations in our network.
However, we will advise you to submit a police report immediately and we will begin an internal investigation. If asked by authorities, we will also help with their investigation.
We advise all members to sign up with Bike Register, and to use communities such as Stolen Ride to help you recover your bike.