Spokesafe

Samantha

All questions on parking your bike in the Spokesafe network including access tips & booking extensions. 

Parking FAQs

See all the parking Hubs, Lockers and Bike Rental locations on our network.

When and where is Spokesafe available

Everything you need to know about our Hubs

Hub Questions

Everything you need to know about our smart outdoor lockers.

Outdoor Locker Questions

Do I need to bring a lock?

I'd like to charge my eBike, eCargo bike, or eScooter battery at your facilities. How do I do this?

The upper tier of a two-tier rack can be confusing at first. Here's how they work.

How to use two-tier racks

Racks are only allocated to one person at Spokesafe - help us track this individual down.

Someone is parked in my space!

What happens if my bike is stolen?

Are there discounts available?

Checking Out of your Daily booking helps more cyclists use the space.

How does the Check Out process work?

Is your booking no longer appearing because you have Checked Out? Here's what to do

What to do if you have accidentally Checked Out of your booking?

Not sure what any of this means? We'll explain...

General Questions

How early can you a book a space at Spokesafe?

Can I book a space in advance?

Staying for longer than a day, but not a week? Easy.

Can I book multiple days?

Booking some spaces for the family or a group of friends? Here's how.

How to book multiple spaces

How to choose your bike rack when booking

How to select a space

How to cancel a booking

What do if you are parking across multiple days.

Can I park overnight?

Staying out late or delayed getting back? It doesn't matter, we've got your back.

How to extend my booking

Booking Questions

Tips & tricks to access a Hub on the Spokesafe network.

Accessing a Hub

Everything you need to access a Spokesafe Outdoor Locker.

Accessing an Outdoor Locker

Need a place to store your gloves or helmet inside a Hub? Here's how.

Accessing a personal storage locker inside a Hub

How do I access your locations?

How to find your location

How to solve issues that take place in Hubs, Outdoor Lockers and Personal Storage Lockers

Troubleshooting

Access Instructions

Find answers and get help from Intercom Support and Community Experts

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