Spokesafe

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Your first stop for simple questions around Signing Up and your Account.

General FAQs

What do I need to do to join?

My phone or email is already in use

How do I create a Spokesafe account?

Experiencing an issue when trying to sign up? We'll get you sorted right away.

Error when creating a Spokesafe account

Everything you need to know about our ID Verification process.

Why does Spokesafe ask for ID Verification?

The best way to contact the Spokesafe team directly.

Contact Us

Getting Started

How to change my profile picture?

How to delete your account

Want to update your email or mobile phone number? Here's how.

How to update my personal information

I can't sign into my account

No longer need a regular spot? Cancelling a subscription is simple.

How do I cancel a monthly subscription?

Changed your card? Here's how to add a new payment method.

How do I update my payment details?

Downloading subscription invoices

How do I get a receipt for a Daily, Weekly or one-off payment

Everything you need to know about updating your bikes profile.

How do I change my bike profile?

Everything you need to know as a Corporate member at Spokesafe

Spokesafe Corporate Memberships Explained

Want to change your account info, update your payment details or view receipts? Head here.

Account Questions

All the rules that we ask everyone to follow to keep our facilities as welcoming as possible.

Membership Rules

What is your eBike, eCargo bike and eScooter charging policy?

Spokesafe Delivery & Courier Driver Policy

All the boring but necessary stuff to keep a 21st century parking network going.

Policies

Find answers and get help from Intercom Support and Community Experts

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