Spokesafe

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Your first stop for simple questions around Signing Up and your Account.

General FAQs

What do I need to do to join?

My phone or email is already in use

How do I create a Spokesafe account?

Experiencing an issue when trying to sign up? We'll get you sorted right away.

Error when creating a Spokesafe account

Everything you need to know about our ID Verification process.

Why does Spokesafe ask for ID Verification?

The best way to contact the Spokesafe team directly.

Contact Us

Getting Started

How to change my profile picture?

How to delete your account

Want to update your email or mobile phone number? Here's how.

How to update my personal information

I can't sign into my account

No longer need a regular spot? Cancelling a subscription is simple.

How do I cancel a monthly subscription?

Changed your card? Here's how to add a new payment method.

How do I update my payment details?

Downloading subscription invoices

How do I get a receipt for a Daily, Weekly or one-off payment

Everything you need to know about updating your bikes profile.

How do I change my bike profile?

Everything you need to know as a Corporate member at Spokesafe

Spokesafe Corporate Memberships Explained

Want to change your account info, update your payment details or view receipts? Head here.

Account Questions

All the rules that we ask everyone to follow to keep our facilities as welcoming as possible.

Membership Rules

What is your eBike, eCargo bike and eScooter charging policy?

Spokesafe Delivery & Courier Driver Policy

All the boring but necessary stuff to keep a 21st century parking network going.

Policies

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

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